Is this Novotel Toronto North York pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Toronto North York have a swimming pool?

Yes, this Novotel Toronto North York has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Novotel Toronto North York a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Toronto North York wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Toronto North York is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Toronto North York?

Based on the information reported by the owner or manager, the Novotel Toronto North York indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Toronto North York?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Toronto North York | Hotel in Toronto

| 8.2 (1258 Reviews) | 1 Bathroom

Willowdale Hotel | Novotel Toronto North York

Hotel in Willowdale, Toronto

Hotel connected to a shopping center in Toronto with an indoor pool
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Eco-friendly toiletries

Hair dryer

Private bathroom

Towels

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Premium bedding

Down comforter

Bed sheets

Recycling

Connecting rooms available

Desk

Laptop-compatible safe

Iron/ironing board

Eco-friendly cleaning products provided

LED light bulbs

Bulk dispenser for toiletries

Slippers

Laptop-friendly workspace

Energy-saving switches

Phone

Water-efficient showers only

Breakfast

1 restaurant

1 bar

Coffee/tea maker

Parking

Self parking on site (CAD 21.00 per day; includes in/out privileges)

Wheelchair-accessible parking available

Height restrictions apply for onsite parking

Electric car charging station on site

Accessibility

Wheelchair-accessible lounge

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Wheelchair-accessible restaurant

Wheelchairs available on site

Wheelchair-accessible path of travel

Activities

Theme parks

Skiing

Bicycle rentals

Shopping

24-hour fitness center

Indoor pool

Entertainment

Pay movies

Flat-screen TV

Digital channels

Premium channels

General

24-hour business center

Meeting rooms - 8

Conference space (6500 square feet)

Water dispenser

Gift shop/newsstand

Free newspapers in lobby

Front-desk safe

ATM/banking services

Library

Elevator

Vending machine

Banquet hall

Spanish

English

Slovak

Bulgarian

German

Ukrainian

Japanese

Serbian

Russian

Italian

Filipino

Reusable tableware only

No plastic drinking straws

Biodegradable drinking straws

Locally-owned & organized tours & activities

100% renewable energy

Vegan dining options

Biodegradable coffee stirrers

Comprehensive food waste policy

Double-glazed windows

Humane treatment of captive wild animals

Local artist showcase

No plastic water bottles

No plastic coffee stirrers

Vegetarian dining options

TV in lobby

No plastic soda bottles

Comprehensive recycling policy

Reusable cups only

At least 80% lighting from LEDs

Guest Services

Children's toys

Indoor pool

Children's games

Luggage storage

Multilingual staff

Concierge services

Hair salon

Dry cleaning service

Change of bedsheets (on request)

Housekeeping (on request)

Wedding services

Tour/ticket assistance

Change of towels (on request)

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Vegetable garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 2:00 am early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 15 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Self parking fee: cad 21.00 per day (in/out privileges) pet fee: cad 84.75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of cad 84.75 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Candice

Jan 18, 2026 11:55:00 PM

Review Score: 10

Summary: Very greatful for the ample underground parking.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, Balcony Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed (High Floor) Room Size: m² 1 King Bed	General Bathrobes, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed Room Size: m² 1 King Bed	General Pet-friendly room, Bathrobes, Free bottled water, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Executive Room, 2 Double Beds Room Size: m² 2 Double Beds	General Pet-friendly room, Bathrobes, Free bottled water, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 Queen Bed with Sofa bed Room Size: m² 2 Queen Bed and Double Sofa Bed	General Bed count minimum 2, Bed count maximum 2
Executive Room, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Twin Sofa Bed	General Pet-friendly room, Grab bar - in shower, Wheelchair-width doorways, Number of bedrooms - 1, Hand-held showerhead, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Portable shower seat, Bathrobes, Free bottled water, Wardrobe or closet, Roll-in shower, Bed count minimum 2, Bed count maximum 2