Is this Hilton Norfolk The Main pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hilton Norfolk The Main?

Check-in time for Hilton Norfolk The Main starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hilton Norfolk The Main have a swimming pool?

Yes, this Hilton Norfolk The Main has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilton Norfolk The Main?

Best-rates for the Hilton Norfolk The Main starts from $299 per night with includes Balcony/Terrace, Business Services, Toiletries, Breakfast, Kitchen, TV, Pool, Restaurant, Entertainment, Barbecue/Outdoor Cooking, Child Friendly, Internet, Parking, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Bar, Air Conditioner, Sports/Activities, Guest Services, Laundry, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilton Norfolk The Main a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilton Norfolk The Main wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Norfolk The Main is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilton Norfolk The Main?

Based on the information reported by the owner or manager, the Hilton Norfolk The Main indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilton Norfolk The Main?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hilton Norfolk The Main are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Norfolk The Main | Hotel in Norfolk

| 9.0 (1007 Reviews) | 1 Bathroom

Downtown Hotel | Hilton Norfolk The Main

Hotel in Downtown, Norfolk

Hotel with 3 restaurants, a quick walk to Waterside District
This hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available once per stay.
Hilton Norfolk The Main offers 300 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Norfolk hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered once per stay. Amenities available on request include microwaves. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Soap

Toilet paper

Private bathroom

Shampoo

Free toiletries

Bathtub or shower

Towels

Bedroom

Heating (climate-controlled)

Pillow menu

Blackout drapes/curtains

Bed sheets

Down comforter

Free cribs/infant beds

Air conditioning (climate-controlled)

Electrical adapters/chargers

Mobile key entry

Iron/ironing board

Turndown service

Phone

Desk chair

Desk

Laptop-compatible safe

Connecting rooms available

Breakfast

3 restaurants

1 bar

Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 17.00-22.00 per person

Room service available

Free bottled water

Coffee/tea maker

Microwave (on request)

Refrigerator

Parking

Valet parking on site (USD 28 per day; includes in/out privileges)

Height restrictions apply for onsite parking

Wheelchair-accessible parking and van parking available

Electric car charging station on site

Covered self parking on site (USD 20 per day; includes in/out privileges)

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair-accessible concierge desk

Assistive listening devices available

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Well-lit path to entrance

Stair-free path to entrance

Wheelchair-accessible van parking

Phone accessibility kit

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Billiards/pool table

Arcade/game room

24-hour fitness center

Indoor pool

Entertainment

Premium channels

50-inch flat-screen TV

Cable channels

MP3 dock

Pay movies

General

24-hour business center

Conference center (42000 square feet of space)

Meeting rooms

Computer station

Library

Vending machine

Ballroom

ATM/banking services

Banquet hall

Elevator

Front-desk safe

Grocery/convenience store

French

English

Italian

Spanish

Shared microwave

TV in lobby

Guest Services

Microwave (on request)

Grocery/convenience store

Refrigerator

Indoor pool

Free cribs/infant beds

Arcade/game room

Housekeeping (once per stay)

24-hour front desk

Turndown service

Concierge services

Multilingual staff

Porter/bellhop

Wedding services

Dry cleaning service

Luggage storage

Internet

Available in all rooms: WiFi (USD 9.95 per day)

Outdoors

Rooftop terrace

Firepit

Pool sun loungers

Policies

Check-in

Check-in start time: 4 pm; check-in end time: 1:30 am contactless check-in available early check-in fee: usd 50 early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 17.00 to 22.00 per person fee for in-room wireless internet: usd 9.95 per day (rates may vary) covered self parking fee: usd 20 per day (in/out privileges) valet parking fee: usd 28 per day (in/out privileges) early check-in fee: usd 50 (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a debit card may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds mobile payment options include: google pay and apple pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and mobile payments; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Jerome

Jul 4, 2025 11:44:19 AM

Review Score: 10

Summary: First night was rough. No AC! But they have us another room.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, River View, Corner (Larger) Room Size: 400 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, River view, Ping - 11, Square meters - 37, Square feet - 400, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 Bedroom, Non Smoking, River View Room Size: 750 square feet m² 1 King Bed	General Dining table, Number of bedrooms - 1, River view, Sofa bed, Premium bedding, Number of living rooms 1, Extra bed count 2, Square feet - 750, Separate dining area, Ping - 21, Bathrobes, Rollaway/extra beds (free), Square meters - 70, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Non Smoking, River View Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Ping - 9.84, Number of bedrooms - 0, River view, Square feet - 350, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
Room, 1 King Bed, River View, Corner Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Ping - 9.84, Number of bedrooms - 0, River view, Square feet - 350, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
Room, 1 King Bed, Non Smoking Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 350, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, City view, Ping - 10
Room, 1 King Bed, Non Smoking, Partial View Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Partial lake view, Rollaway/extra beds (free), Ping - 9.84, Number of bedrooms - 0, Square feet - 350, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
Room, 2 Queen Beds, Partial View, Corner Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 355, Ping - 9.98, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2
Executive Room, 2 Queen Beds, Non Smoking Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Club level room, Square feet - 350, Premium bedding, Bed count minimum 2, Square meters - 33, City view, Ping - 10, Bed count maximum 2
Room, 2 Queen Beds, Non Smoking Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, Square feet - 350, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2
Room, 2 Queen Beds, Non Smoking, River View Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, River view, Square feet - 350, Bed count minimum 2, Square meters - 33, Bed count maximum 2
Executive Room, 1 King Bed, River View, Corner Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, River view, Square feet - 350, Premium bedding, Extra bed count 1, Square meters - 33, Bathrobes, Rollaway/extra beds (free), Club level room, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 Bedroom, Non Smoking Room Size: 2000 square feet m² 1 King Bed	General Square meters - 186, Dining table, Number of bedrooms - 1, River view, Ping - 56, Premium bedding, Extra bed count 1, Number of living rooms 1, Separate dining area, Square feet - 2000, Bathrobes, Rollaway/extra beds (free), Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed, Non Smoking Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, Square feet - 350, Premium bedding, Extra bed count 1, Square meters - 33, Bathrobes, Rollaway/extra beds (free), Club level room, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 1 King Bed, Non Smoking, River View Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, River view, Square feet - 350, Premium bedding, Extra bed count 1, Square meters - 33, Bathrobes, Rollaway/extra beds (free), Club level room, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Accessible, Non Smoking (w/ roll-in shower) Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, Square feet - 350, Roll-in shower, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2
Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower) Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, Square feet - 350, Roll-in shower, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2
Room, 1 King Bed, Accessible, River View (hearing acc) Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Ping - 9.84, Number of bedrooms - 0, River view, Square feet - 350, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
Room, 1 King Bed, Accessible, River View (w/ bathtub) Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Ping - 9.84, Number of bedrooms - 0, River view, Square feet - 350, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
Room, 1 King Bed, Accessible, River View (w/ roll-in shower) Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Ping - 9.84, Number of bedrooms - 0, River view, Square feet - 350, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1, Square meters - 33
Executive Room, 2 Queen Beds, Non Smoking, River View Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Bathrobes, Ping - 9.84, Number of bedrooms - 0, River view, Club level room, Square feet - 350, Premium bedding, Bed count minimum 2, Square meters - 33, Bed count maximum 2
Room, 1 King Bed, Accessible, River View (w/ bathtub) Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, River view, Square feet - 350, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc) Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, Square feet - 350, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2