Dollywood's HeartSong Lodge & Resort | Resort in Pigeon Forge

| 9.6 (148 Reviews) |  4 Bathrooms  87 Guests
Sevierville Resort | Dollywood's HeartSong Lodge & Resort

Resort in Sevierville, Pigeon Forge

Located in Pigeon Forge, 2.2 miles from Dollywood, Dollywood's HeartSong Lodge & Resort has accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a shared lounge. Featuring a 24-hour front desk, this property also has a restaurant and a terrace. The resort has an indoor pool, hot tub, evening entertainment and room service. Rooms include air conditioning, and certain accommodations at the resort have a balcony. Dollywood's HeartSong Lodge & Resort has a playground. Dolly Parton's Stampede is 2.8 miles from the accommodation, while The Grand Majestic Theater is 3.7 miles from the property. McGhee Tyson Airport is 35 miles away.

Dollywood's HeartSong Lodge & Resort is located in Pigeon Forge.

This 254 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Private Pool, Ocean View, and several others. This is a 4 star rated property and has over 148 reviews with the average score of 9.6 . Coming to Pigeon Forge and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 254 Bedrooms Resort if you want to learn more about this place in Pigeon Forge. These details are authentic, as they are provided by our partner, booking.com.

This Dollywood's HeartSong Lodge & Resort in Pigeon Forge is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Dollywood's HeartSong Lodge & Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Restaurant
  • Wine/Champagne
  • Coffee house on site
  • Bar
  • Kids' meals
Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Parking
Accessibility
  • Toilet with grab rails
  • Raised toilet
  • Wheelchair accessible
  • Visual aids (Braille)
Activities
  • Evening entertainment
  • Fitness
  • Playground
  • Indoor pool
  • Fitness center
  • Hot tub/Jacuzzi
  • Movie nights
  • Golf course (within 2 miles)
  • Indoor pool (year-round)
  • Live music/Performance
  • Entertainment staff
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
General
  • Designated smoking area
  • Heating
  • Air conditioning
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Non-smoking rooms
  • Safe
Guest Services
  • Baggage storage
  • 24-hour front desk
  • ATM on site
  • Vending machine (drinks)
  • Dry cleaning
  • Shared lounge/TV area
  • Concierge
  • Laundry
  • Daily housekeeping
  • Room service
  • Meeting/Banquet facilities
  • Invoice provided
Outdoors
  • Outdoor pool (seasonal)
  • Outdoor pool
  • Sun deck
  • Outdoor furniture
  • Outdoor fireplace
  • Terrace
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Cashless payment available
Spa
  • Fenced pool
  • Shallow end
  • Beach umbrellas
  • Heated pool
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, swimming pool: closed from sun, oct 18, 2026 until sun, jan 3, 2027, swimming pool: closed from sun, oct 17, 2027 until sun, jan 2, 2028, swimming pool: closed from sun, oct 15, 2028 until sun, jan 7, 2029, swimming pool: closed from sun, oct 21, 2029 until sun, jan 6, 2030

Reviews

Value for money:
8.75
Location:
9.81
Staff:
9.57
Facilities:
9.72
Comfort:
9.76
Cleanliness:
9.9
Daina
Apr 30, 2026 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Gorgeous property, room was so spacious, great location for Dollywood access and a quick free shuttle ride, free self parking
Negative: We had dinner reservations at Ember & Elm and waited about 20 minutes to be sat, and once we sat, the server informed us it was taking 1.5-2 hours per ticket to get food, even if you ordered just one appetizer because a cook walked out mid-shift, and they should have had 10 servers on staff and only had 5. Plus it was Run Dollywood weekend so a lot of extra guests. We ended up getting in our car and going off property to eat dinner because we couldn’t wait that long after traveling all day.
Summary: Would absolutely recommend - loved out stay!
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Sleeper Sofa
Room Type: Triple
Room Size: 30 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Desk

Bedroom

Alarm clock

Room amenities

Sofa bed
King Room with Sleeper Sofa Hearing Accessible
Room Type: Triple
Room Size: 30 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Desk

Bedroom

Alarm clock

Room amenities

Sofa bed

Accessibility

Hearing accessible
King Room with Sleeper Sofa Balcony
Room Type: Quad
Room Size: 30 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Desk

Bedroom

Alarm clock

Room amenities

Sofa bed
King Dormer
Room Type: Double
Room Size: 29 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock
King Dormer Hearing Accessible
Room Type: Double
Room Size: 32 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock

Accessibility

Hearing accessible
King Room with Murphy Bed
Room Type: Double
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Desk

Bedroom

Alarm clock
Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock
Queen Room with Two Queen Beds with Balcony
Room Type: Quad
Room Size: 34 m2
2 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock
Family Suite with Bunk beds
Room Type: Family
Room Size: 33 m2
2 Bunk bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock
Family Suite Bunk Beds with Balcony
Room Type: Family
Room Size: 34 m2
1 Bunk bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock
Themed Family Suite with Balcony
Room Type: Family
Room Size: 38 m2
2 Bunk bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock
Themed Family Suite Dormer
Room Type: Family
Room Size: 42 m2
1 Twin bed(s) Bed
2 Bunk bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock
Themed Family Suite with Balcony Hearing Impaired
Room Type: Family
Room Size: 38 m2
2 Bunk bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock

Accessibility

Hearing accessible
Family Suite with Balcony Hearing Impaired
Room Type: Family
Room Size: 34 m2
2 Bunk bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock

Accessibility

Hearing accessible
Two Queen Beds with Dormer
Room Type: Quad
Room Size: 41 m2
2 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock
Two Queen Beds with Balcony Hearing Accessible
Room Type: Quad
Room Size: 34 m2
2 Full bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock

Accessibility

Hearing accessible
Junior Suite
Room Type: Suite
Room Size: 43 m2
2 Bunk bed Bed
1 Sofa bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Desk

Bedroom

Alarm clock

Room amenities

Sofa bed
Junior Suite with Balcony
Room Type: Suite
Room Size: 47 m2
2 Bunk bed Bed
1 Sofa bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Desk

Bedroom

Alarm clock

Room amenities

Sofa bed
Junior Suite Dormer
Room Type: Suite
Room Size: 50 m2
1 Twin bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Desk

Bedroom

Alarm clock

Room amenities

Sofa bed
Junior Suite with Balcony Accessible
Room Type: Suite
Room Size: 59 m2
2 Bunk bed Bed
1 Queen bed(s) Bed

Bathroom

Shampoo, Toilet paper, Body soap, Conditioner, Hairdryer, Shower, Free toiletries

General

Heating, Air conditioning, Key card access, Hardwood or parquet floors, Trash cans, Smoke Alarm, Iron, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Desk

Bedroom

Alarm clock

Room amenities

Sofa bed
Deluxe Single Room
Room Type: Single
Room Size: 34 m2
1 Twin bed(s) Bed

General

Smoke Alarm, Air conditioning

FAQ's

Is this Sevierville resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sevierville resort?

Check-in time for Sevierville resort starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sevierville resort have a swimming pool?

Yes, this Sevierville resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sevierville resort?

Best-rates for the Sevierville resort starts from $436 per night with includes Ocean View, Balcony/Terrace, Security/Safety, Business Services, TV, Oceanfront, Accessibility, Wellness Facilities, Fireplace/Heating, Restaurant, Bar, Guest Services, Air Conditioner, Parking, Sports/Activities, View, Entertainment, Breakfast, Child Friendly, Hot Tub, Laundry, Pool, Designated Smoking Area, Wheelchair Accessible, Private Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sevierville resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sevierville resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sevierville resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sevierville resort?

Based on the information reported by the owner or manager, the Sevierville resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sevierville resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD436
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