Is this Polaris hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Polaris hotel have a swimming pool?

Yes, this Polaris hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polaris hotel?

Best-rates for the Polaris hotel starts from $186 per night with includes Barbecue/Outdoor Cooking, Internet, Kitchen, Business Services, Guest Services, Bedding/Linens, Entertainment, Pool, Accessibility, Wellness Facilities, Toiletries, Child Friendly, Parking, Security/Safety, Wheelchair Accessible, Balcony/Terrace, Laundry, Air Conditioner, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Polaris hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polaris hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polaris hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polaris hotel?

Based on the information reported by the owner or manager, the Polaris hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polaris hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Candlewood Suites Polaris by IHG | Hotel in Columbus

8.0 (969 Reviews) | 1 Bathroom

Polaris Hotel | Candlewood Suites Polaris by IHG

Hotel in Polaris, Columbus

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Weekly housekeeping is available.
Candlewood Suites Polaris by IHG offers 122 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Free toiletries

Towels

Shower/tub combination

Bedroom

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Pillow-top mattress

Iron/ironing board

Desk

Free local calls

Breakfast

Stovetop

Kitchen

Coffee/tea maker

Dishwasher

Refrigerator

Microwave

Freezer

Ice maker

Cookware/dishes/utensils

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair-accessible parking

Handrails in stairways

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Braille signage

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Visual fire alarm

Activities

Theme parks

Indoor pool

24-hour fitness center

Entertainment

Premium channels

Cable channels

DVD player

LED TV

General

Computer station

24-hour business center

Grocery/convenience store

Front-desk safe

Elevator

Vending machine

English

Spanish

Designated smoking areas

TV in lobby

Guest Services

Indoor pool

Laundry facilities

DVD player

Kitchen

Microwave

Grocery/convenience store

Full-sized refrigerator

Laundry facilities

24-hour front desk

Dry cleaning service

Luggage storage

Housekeeping (weekly)

Internet

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

BBQ grill(s)

Picnic area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet deposit: usd 150 per stay pet fee: usd 150 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

3 total (up to 79 lbs per pet) an off-leash area is available pets allowed for an extra charge of usd 150 per accommodation (varies based on length of stay), plus a deposit of usd 150 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

David

Nov 26, 2025 09:00:10 AM

Review Score: 6

Summary: We were taken aback at check-in when told that the next morning as of 8am the water could be shut off for a few hours. That is the time we needed to get up and get ready to leave, so that was quite inconvenient. We were given a piece of paper explaining but not offered any reduction in cost or other benefit. When I later asked the desk staff about this the guy was less than enthusiastic about the topic and shrugged it off, saying he couldn't do anything. He then proceeded to ask if we wanted to check out...at 7pm. It was just kind of weird.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Suite Room Size: 350 square feet m² 1 Twin Bed	General Square meters - 32.5, Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, Pets not allowed, Square feet - 350, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Suite, 1 Bedroom Room Size: 525 square feet m² 1 Twin Bed	General Square feet - 525, Number of bedrooms - 1, Square meters - 49, Sofa bed, Pets not allowed, Separate bedroom, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1, City view
Studio, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub) Room Size: 350 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 350, Bathtub only, Bed count minimum 1, Bed count maximum 1, Square meters - 33, City view, Number of bathrooms - 1, Accessible bathtub, Ping - 10
Suite, 1 Bedroom, Accessible, Non Smoking (Communications, Mobility, Access Tub) Room Size: 350 square feet m² 1 Twin Bed	General Number of living rooms 0, Ping - 9.84, Wheelchair-width doorways, Number of bedrooms - 1, Pets not allowed, Square feet - 350, Bathtub only, Grab bar - in bathtub, Wheelchair accessible, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Bed count minimum 1, Bed count maximum 1, City view
Studio, 1 Queen Bed, Accessible (Communications, Mobil, Access Shower) Room Size: 525 square feet m² 1 Queen Bed	General Square feet - 525, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Square meters - 49, Pets not allowed, Wheelchair accessible, Number of bathrooms - 1, Ping - 15, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Studio Suite, 2 Double Beds, Accessible, Non Smoking (Communications) Room Size: 376 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Pets not allowed, Square meters - 35, Bed count minimum 2, Square feet - 376, City view, Number of bathrooms - 1, Bed count maximum 2
Room, 1 Bedroom, Accessible, Non Smoking (Communications, Roll-In Shower) Room Size: m² 1 Twin Bed	General Number of bedrooms - 1, Pets not allowed, Bathtub or shower, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Studio Suite, 1 Queen Bed Room Size: 350 square feet m² 1 Queen Bed	General Square meters - 32.5, Number of living rooms 0, Ping - 9.84, Number of bedrooms - 0, Pets not allowed, Square feet - 350, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Suite, 1 Bedroom, Accessible, Non Smoking (Communications) Room Size: m² 1 Twin Bed	General Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Studio Suite, 2 Double Beds Room Size: 376 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Pets not allowed, Square meters - 35, Bed count minimum 2, Square feet - 376, City view, Number of bathrooms - 1, Bed count maximum 2
Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications) Room Size: m² 1 Queen Bed	General Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view